Got a Complaint?

Published: July 31st, 2007

A couple of days ago I received an email from Peter Laitres that I thought I would share with you. He makes what I believe is a valid complaint. Here is what he has to say:

I have Quickverse MAC Gold (also had White [gave away] and Black [upgraded to Gold]). There is a fault in the programming that makes it so any word that is the FIRST IN A VERSE will not return in a search. For example, search “WINE” in the find window and Proverbs 20:1 WILL NEVER COME UP! This is true for any word and certain other instances where there is embedded code (like footnotes) that are attached to certain words. I have contacted QuickVerse support REPEATEDLY and finally one of them said, “yes, this is an issue” but nothing has ever been done. I think it is awful that they are selling software that doesn’t work properly! How many messages have been incomplete or preaching in error based upon their bogus searching?

I called Quickverse the other day and demanded a refund or free upgrade to the new version out of QV MAC to see if this has been fixed. Was told the supervisor was on vacation and would call me back. Well I’ll be calling them back one way or the other. I think others should be exposing this fraud.

If any of you have anything else to say on this, I’ll be happy to post it.

This entry was posted on Tuesday, July 31st, 2007 at 5:56 pm and is filed under General. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

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