Chances are…it’s in the FAQs!

Posted by on July 18, 2006 in Website | 0 comments

Every now and again I am asked about things which are clearly answered in the FAQs of BSR. This seems to suggest that most visitors don’t read Frequently Asked Questions (FAQs) — just as most users don’t read manuals. But is there anything one can do about this situation? I’m not sure. I guess we must keep reminding people that the FAQ section is there. Besides that, there is another useful and quite often underused feature, you should familiarize yourself with, i.e., the Search box. If you can’t find something in the FAQs, give the web’s Search feature a go. You’ll be surprised to see that even the most minute details are indexed for you. And if you cannot find an answer to your question after all, I’ll make sure it is added to the FAQs for the benefit of future users.

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